Admin & Virtual Assistant Track
A 60-day program that takes you from beginner to REVO Certified Remote Administrative Professional. You run the inbox, calendar, documents, travel and invoices for two fictional clients, the way a working virtual assistant does.
- Beginner level
- Self-paced, 60 days
- $169 one-time
Built for people who keep things in order
No degree or office background required. This is general admin training: broad enough to support a founder, a small team or an agency client.
- Total beginners who want a first remote role
- People with a few months of admin or office experience who want structure and a certificate
- Organised, detail-minded people moving from teaching, hospitality, retail or reception work
- Learners in Africa first. We open globally after the first intake graduates
What you need
- A laptop or desktop from Module 3.
The first modules work on a phone. Inbox, calendar and Sheets labs don't. - Steady internet and a backup.
Mobile data as a fallback is fine. - 1.5 to 2 hours a day.
You choose when. The schedule suggests a pace. - Clear English and a careful eye.
Admissions includes a writing test and an accuracy test.
Trained on the things clients pay for
Accuracy is the product
An assistant who is right 95% of the time creates work for the client. Accuracy checks, data quality control and a pre-send checklist run through every module.
Judgment, as well as tasks
Clients pay for decisions: what to escalate, what to decline and what to flag early. You practise those calls all the way through, and they are graded in the capstone.
Two clients from day one
You support the founder of an online brand and a small design studio. Both are fictional, both send real work, and sometimes they both want it now.
15 modules. Two clients. 60 days.
Each module has lessons, a lab, a quiz and an AI exercise. Open a module to see what you learn and what you build.
M0 Welcome and Remote Readiness Days 1-3 · 6 lessons
Get set up to learn and work remotely, and meet the clients you'll support for 60 days.
- What virtual assistants do and the three ways they get paid: agency, freelance platform and direct hire
- A workstation that meets remote employer standards, with backup power and internet
- Every free account the program needs, secured with a password manager
Lab: workstation self-audit, a baseline typing and data-entry accuracy test, and a time zone worksheet.
M1 The VA Role and Working With Clients Days 4-6 · 7 lessons
Understand what clients expect, how to onboard and how to stay trusted.
- Running a client onboarding: scope, tools, access, communication rules and working hours
- Setting boundaries and managing scope creep without damaging the relationship
- Handling confidential information and credentials safely
Lab: a full client onboarding pack with a scope document, a tool and access list, and a communication agreement.
M2 Business Writing and Communication Days 7-11 · 9 lessons
Write clearly and professionally, including on someone else's behalf.
- Emails, messages and updates that are short, clear and correct
- Writing in a client's voice, and knowing when to send and when to get approval
- Chasing, declining and apologising in writing
Lab: 12 pieces, including client emails, vendor chasers, declines, a meeting invite with an agenda and a weekly summary.
M3 Inbox Management Days 12-16 · 8 lessons
Take an inbox off a client's plate without dropping anything.
- Labels, filters and a triage system in Gmail and Outlook
- Sorting 100+ emails into act, delegate, defer and archive
- Drafting replies for approval, running a shared inbox and spotting phishing and invoice fraud
Lab: clear a 120-email inbox, draft 10 replies for approval and write a summary of what needs the founder.
M4 Calendar and Scheduling Days 17-20 · 8 lessons
Own a calendar across time zones without conflicts or surprises.
- A weekly calendar with buffers and focus blocks, built and defended
- Scheduling across time zones, and handling conflicts and reschedules
- Preparing a client for every meeting before it starts
Lab: build the founder's week: 14 meetings across four time zones, two conflicts and a travel day, with prep packets for three of them.
M5 Documents, Files and Data Days 21-26 · 10 lessons
Produce clean documents and accurate data, and keep files findable.
- Professional documents in Google Docs and Word, including templates
- Sheets formulas, pivot tables, data clean-up and a simple dashboard
- Drive organisation, naming conventions, permissions and PDFs
Lab: clean a 500-row contact list to a 99% accuracy standard, build an expense dashboard, rebuild a messy Drive and produce a one-page report.
M6 Travel, Events and Expenses Days 27-30 · 6 lessons
Plan trips and handle the money admin that follows them.
- Researching and booking travel, then writing an itinerary a client can follow without questions
- Tracking receipts and building a clean expense report
- Coordinating a small event or team offsite
Lab: plan a Nairobi to London trip: options memo, itinerary, travel pack and an expense report with currency conversion.
M7 Projects, Tasks and SOPs Days 31-34 · 7 lessons
Keep work moving and write down how it is done.
- Running a board in Asana, Trello, ClickUp or Notion with owners and due dates
- Breaking a request into tasks and chasing them to done
- Writing SOPs that let someone else do the work
Lab: turn a messy founder brain-dump into a project board, write two SOPs with screen recordings and file a weekly status report.
M8 Admin Finance and Bookkeeping Basics Days 35-39 · 9 lessons
Handle invoices, payments and simple books, and know where your job ends.
- Creating and sending invoices, tracking payments and chasing overdue ones
- Categorising expenses and keeping a clean monthly record
- Spotting fake invoices and changed bank details, and knowing when to hand over to an accountant
Lab: issue five invoices in a free invoicing tool, build a monthly expense sheet from 40 receipts and produce a vendor and renewal tracker.
M9 Research, Reporting and Presentations Days 40-43 · 6 lessons
Answer a client's question with evidence, then present it clearly.
- Structured research and judging whether a source can be trusted
- A one-page research brief with a recommendation
- A clean slide deck and a simple monthly report
Lab: research five project tools for a client: comparison grid, one-page brief with a recommendation and a six-slide deck.
M10 Social, CRM and Light Marketing Support Days 44-47 · 8 lessons
Handle the marketing admin small businesses hand to their assistants.
- Running a content calendar and scheduling posts
- Keeping a CRM clean and building simple lead lists
- Sending a basic email campaign and reporting on results
Lab: a four-week content calendar, six Canva posts queued for publishing, 100 CRM records cleaned and a test email campaign.
M11 AI for Admin Work Days 48-51 · 10 lessons
Use AI to do admin work faster without putting the client at risk.
- Prompting AI for drafting, summarising, data work and research with client context
- Building a personal assistant loaded with client SOPs and voice
- Checking AI output, and knowing what must never go into a public AI tool
Lab: build the assistant, run it across 20 admin tasks from earlier modules, log every error and write a one-page AI usage policy for a client.
M12 Reliability and Self-Management Days 52-53 · 6 lessons
Be the assistant clients keep: accurate, on time and honest when something slips.
- An accuracy checklist before anything leaves your hands
- Prioritising across multiple clients and tracking your time
- Recovering from a mistake without losing trust
Lab: score eight sample deliverables with the REVO scorecard, then re-score two of your own from earlier modules.
M13 Capstone: A Week as a VA Days 54-57 · 5 lessons
Prove job readiness by running a compressed working week for two clients.
- A live mix of inbox, calendar, travel, invoices, research and a slide deck
- Two urgent changes mid-week, and one request you should push back on
- Post-week deliverables: status report, time log, an SOP and a handover of open items
Graded on the REVO VA scorecard. Pass mark 75. AI use is allowed, as on a real job, and you disclose where it helped.
M14 Career Launch Days 58-59 · 10 lessons
Turn the certificate and portfolio into client work, safely.
- A VA-ready CV, LinkedIn profile and portfolio
- Hiring tests, practical tasks and interviews
- Pricing your work, writing proposals, spotting scams and getting paid internationally
Lab: your final CV, LinkedIn profile, one platform profile, a sample proposal and a recorded mock interview.
D60 Final exam and certification Day 60 · 60 questions
A timed, 90-minute exam of 60 questions drawn from a larger bank. Pass at 80% and meet the certificate rules below, and your REVO certificate is issued.
Your final test is a working week
Five simulated workdays, compressed into four. Requests from both clients land in your inbox on a schedule, and everything you produce goes into the client's Drive folder, where it is graded.
- Inbox, calendar and travel requests
- Invoices, research and a slide deck
- Two urgent changes mid-week
- One request you should push back on
- Status report, time log and handover
- Pass mark of 75 on the VA scorecard
The REVO VA scorecard
Eight things reviewers check on every piece of work.
- Accuracy
- Completeness
- Judgment
- Communication
- Timeliness
- File and data hygiene
- Confidentiality
- Proactivity
Some errors fail a piece of work outright: sharing credentials or client data unsafely, booking or paying without approval, inventing information, missing a deadline without flagging it, or acting on a change of payment details without verifying it.
The tools on your CV when you finish
You create your own accounts with your own email. Almost everything runs on a free plan, so there are no trial windows to manage.
Deep tools
You work in these every week of the program.
Working knowledge
You complete the core tasks so you can pick them up fast on the job.
Product names belong to their owners. REVO is an independent training provider and is not affiliated with, sponsored by or endorsed by these companies. Free plans are set by each vendor and can change. All labs use fictional clients, so no real client data ever enters an assignment.
How you earn the certificate
Your final score is weighted across four kinds of work. Practical work counts for most of it.
| What | Pass rule | Weight |
|---|---|---|
| Module quizzes | 80%, three attempts | 20% |
| Labs and graded assignments | Submitted and scored | 30% |
| Capstone week | 75 or higher | 35% |
| Final exam | 80% | 15% |
REVO Certified Remote Administrative Professional
To earn the certificate you need:
- All 15 module quizzes passed
- All graded assignments submitted
- A capstone score of 75 or higher
- A final exam score of 80% or higher
- An overall weighted score of 80% or higher
Distinction is awarded at 90% overall.
Apply for the Admin & VA track
Applying is free and takes about 10 minutes. The fee is $169, paid once, after you're accepted.